Troocoo is proud to partner with this highly reputable organisation within the Education sector to bring to market this System Specialist role with a focus on product implementation and maintenance, operational support and problem-solving in HR / Payroll Systems. 

Reporting to the Team Leader, the HR/Payroll Systems specialist is responsible for:

• Supporting the ongoing development and delivery of the HR / payroll systems, and information resources to match the vision and needs of the organisation. 
• Identify and document business requirements for new or enhanced information systems and resources
• Coordinate product enhancement activities including, user stories, solution design and user testing scenarios for products
• Develop and co-ordinate change management strategies and implementation plans aligned to information system enhancements and services
• Developing and updating processes and procedure documents and other collateral to support new initiatives and improve business operations and learning opportunities as required
• Advising and supporting technology adoption, digital literacy, learning experience design and content development for the organisation and office end users

Experience & Capabilities:

• Experience in a similar role supporting end users through transformation of process, practice and technology
• Proven understanding of Product management, Release management, Change management and Incident management practices as they relate to information systems support, optimisation and implementation
• Strong analytical skills, with the ability to respond to complex issues under pressure, plan, organize & schedule workflow in a short time frame
• Experience with HR/Payroll experience/knowledge working with business processes/solutions (knowledge and experience with APay (Ascender) is highly sought after 
• Ability to developing reports using specific reporting software (knowledge of SQL is essential)

Qualifications: 

• Possession of a bachelor’s degree qualification in either education, business, information technology, information systems or another relevant field.
• Possession of a current/valid Queensland Driver’s Licence and eligibility to work within Australia for the period of this appointment.
• Currently hold or be eligible to hold a Paid Employee Positive Notice Blue Card or teacher registration