Helpdesk Analyst

Location: Brisbane
Job Type: Contract
Discipline: Technology, Data & Transformation Brisbane
Reference: 1426734
Posted: 9 days ago
A new contract opportunity is currently available for a Helpdesk Analyst to join this leading Tertiary Institution on an initial 4 month contract.
This role will see you provide support to internal staff members as they move from separate Microsoft managed login credentials to a central authentication system with account access queries and enabling them to use the  Authentication system for their access to their e-mail account.

To be considered for this position, we are seeking the following key skills and qualifications to be considered;

Qualifications / Accreditations:
  • IT Diploma or Degree - Preferred
  • Strong customer service Skills
  • Strong phone support skills
  • Office 365 skills
  • E-mail application support skills
  • Multiple OS Support skills, Windows & MacOS and iOS, iPadOS & Android as a minimum
  • Call-Centre experience
  • Service Desk support experience
  • E-mail application support skills
  • Multiple OS Support skills, Windows/MacOS and iOS, iPadOS & Android
Interested applicants are urged to apply ASAP online to be considered further for this opportunity.