Deputy Director Primary Care Improvement

Location: CBD & Inner Suburbs
Job Type: Permanent
Discipline: Executive Search
Contact: Prudence Hayes
Reference: 1369161
Posted: 16 days ago
About our client;
Country to Coast Queensland (CCQ) delivers the primary health network (PHN) program for Central Queensland, Wide Bay and Sunshine Coast on behalf of the Commonwealth Department of Health.  CCQ has an ambitious agenda to design and deliver world recognised primary health outcomes for the people in their region. Achieving this will require CCQ as a commissioning organisation to not only focus on primary health service provision, but also the environmental, social, and cultural determinants of health which support communities to live their best lives.
Their diverse region covers 161,108 km2 from Sunshine Coast to Rockhampton and across to Emerald. The population in the region is just under 1M people with around 68% living regionally or remotely and more than 28% living in the most disadvantaged quintile. 
CCQ collaborates with the community to provide exceptional primary healthcare services to reduce health inequalities for their region. CCQ has seven key priorities for health improvement: mental health, alcohol and other drugs, Aboriginal and Torres Strait Islander health, population health, health workforce, digital health and aged care.”

About the role;
CCQ have partnered with Troocoo to identify a Deputy Director Primary Care Improvement to provide strategic leadership in chronic disease management, general practice, and allied health projects and commissioning activities.
Reporting through to the Executive Director Health and Wellbeing.  This role drives the vision by supporting general practices, Aboriginal Medical Services, and allied health professionals to work in a more person-centred and integrated way, using data-driven quality improvement to deliver care that achieves the quintuple aim.

As Deputy Director Primary Care Improvement, your key responsibilities will include:
  • Aligning priorities for primary health care providers, embedding patient-centered and data-driven continuous quality improvement, and multidisciplinary team-based models of care
  • Developing and fostering partnerships with general practice, allied health, hospital and social sector providers delivering services to people
  • Overseeing the planning, management, and evaluation of strategies, projects, and commissioning activities focused on chronic disease management and primary health care quality improvement in partnership with teams and external stakeholder groups
  • Developing and implementing cross-sector initiatives and commissioning initiatives with GPs, nurses, primary health care professionals, Hospital and Health Services, general practices, aged care services, medical specialists, and other health and social sector organizations delivering services to people with, or at risk of chronic illnesses
  • Acting as an internal subject matter expert across a wide range of clinical areas
  • Promoting and supporting a comprehensive program of commissioned activities and programs in the areas of community capacity building, self-management, intervention, and management
  • Participating at a Deputy Director level in the decision-making and management processes concerning strategy, operations, and resource allocation
  • Convening planning and consultation processes in partnership with communities and stakeholders to better understand health service needs and priorities
Key skills required;
  • Experience working with Australian general practice data systems, quality improvement programs, and team-based models of care
  • Ability to develop strategic frameworks with due regard for cultural, community, political and cross-agency perspectives; organizes and prioritizes portfolio workload and manages peaks and troughs in activity
  • Ability to lead transformational change in a complex and fast-paced environment, drive capability development and encourage continuous learning and reflection
  • Transparency and openness, ability to maintain composure, advocate for person-centered and integrated care, embrace change, and be adaptive
  • Partnerships and collaboration skills – ability to build wide-ranging alliances and networks, identify opportunities for collaboration and integration, establish a reputation as a leader of engagement and reform
  • Commissioning skills – ability to undertake research to facilitate planning, undertake market analysis and engagement, co-design services with community members and clinicians, oversee procurement processes, proactively manage provider relationships, and evaluate services
  • Excellent communication skills, both oral and written; adept in facilitating small and large groups, confident public speaker, actively listens, tailors messages to stakeholders, and creates opportunities for others to contribute to discussions
  • Ability to embed evidence in all facets of work, comprehend complex information quickly, stay abreast of best practice guidelines and literature.
What is offered:
  • An attractive remuneration package, including salary sacrifice packaging, up to $15,900 per year tax free.
  • You can also use up to $2,650 of your pre-tax income to pay for entertainment expenses such as meals and holidays.  
  • 5 weeks annual leave.
  • Flexible work options, including work from home opportunities up to two days per week.
  • Access to an employee assistance program?- a free and confidential counselling service available to you.
For more information on this exceptional opportunity as Deputy Director Primary Care Improvement, please contact Prudence Hayes on 0427 994 121 Alternatively please submit your resume and cover letter addressing the above criteria to
Please note, Troocoo is managing this process exclusively on and all third-party applications will be forwarded to Troocoo directly.  Applications close for this position on Thursday 25th of May however we will be interviewing candidates as they are received, please send through your application asap.