Client Services Coordinator

Location: Brisbane
Job Type: Permanent
Discipline: Business Services
Reference: 1488357
Posted: 3 days ago
Troocoo are currently partnered with an innovative consultancy firm who provide high level coaching support to their senior level executives, this is a great role for an experienced candidate to join the team and truly make this role their own by being the main point of contact between clients.
Working 3 days a week in the Brisbane CBD close to public transport, you will be a pivotal employee to ensure the office runs smoothly on a day to day basis, whilst this is a fixed term contract till the end of October it is very likely that the role will be extend past this date and could lead to a permanent position for the right person. 


The purpose of this role is to support the Client Services Team to provide exceptional service and care to its clients.
Duties include but are not limited to:
  • Ensure a quality customer experience by tailoring approach to each candidate and client
  • Provide information and guidance surrounding services offered
  • Optimize and maintain candidate engagement
  • Coordination of meetings for senior candidates
  • Maintain accurate records to enable accurate reporting and ensure the streamlining of internal processes
  • Maintenance of office environment including: maintaining stock levels and cleanliness, coordination of booking rooms and dealing with deliveries/couriers
  • Coordination of Client workshops, including preparation of support materials
  • Event coordination including: quarterly Alumni events, pre and post round table events and local lunches
What you will bring:
  • Strong diary/calendar management experience
  • A mature mindset and considered approach
  • Ability to liaise with multiple stakeholders
  • Customer-centric mindset, with a focus on positive outcomes
  • Experience in a senior administrative/team coordinator or EA/PA role would be highly advantageous
What’s on offer:
  • Part-time hours (Monday to Wednesday) perfect for a parent returning to work, or candidates looking to reduce hours from full-time
  • 8:30-5:30 – this role is based solely in the office
  • Convenient CBD location, close to public transport
  • Fixed-term contract until October 2024, with high potential to extend