Client Services Coordinator

Location: Brisbane
Job Type: Permanent
Discipline: Business Services
Reference: 1488357
Posted: 3 days ago
Troocoo are currently partnered with an innovative consultancy firm who provide high level coaching support to their senior level executives, this is a great role for an experienced candidate to join the team and truly make this role their own by being the main point of contact between clients.
Working 3 days a week in the Brisbane CBD close to public transport, you will be a pivotal employee to ensure the office runs smoothly on a day to day basis, whilst this is a fixed term contract till the end of October it is very likely that the role will be extend past this date and could lead to a permanent position for the right person. 

Duties:

The purpose of this role is to support the Client Services Team to provide exceptional service and care to its clients.
Duties include but are not limited to:
  • Ensure a quality customer experience by tailoring approach to each candidate and client
  • Provide information and guidance surrounding services offered
  • Optimize and maintain candidate engagement
  • Coordination of meetings for senior candidates
  • Maintain accurate records to enable accurate reporting and ensure the streamlining of internal processes
  • Maintenance of office environment including: maintaining stock levels and cleanliness, coordination of booking rooms and dealing with deliveries/couriers
  • Coordination of Client workshops, including preparation of support materials
  • Event coordination including: quarterly Alumni events, pre and post round table events and local lunches
What you will bring:
  • Strong diary/calendar management experience
  • A mature mindset and considered approach
  • Ability to liaise with multiple stakeholders
  • Customer-centric mindset, with a focus on positive outcomes
  • Experience in a senior administrative/team coordinator or EA/PA role would be highly advantageous
What’s on offer:
  • Part-time hours (Monday to Wednesday) perfect for a parent returning to work, or candidates looking to reduce hours from full-time
  • 8:30-5:30 – this role is based solely in the office
  • Convenient CBD location, close to public transport
  • Fixed-term contract until October 2024, with high potential to extend