Troocoo Government are currently recruiting multiple Client Liaison Officers (A03) to join a vital QLD State Government program. These are full-time contracts initially until the 30th of June 2025. These positions sit at an A03 level, paying $46.27 per hour + super.
Note: These roles are based in Wacol, QLD and require a current 'C' Class drivers' license. There is free parking available onsite.
The Role
The Client Liaison Officer's will provide a high level of face-to-face customer service and administrative support.
You will be required (however not limited) to:
- Provide face-to-face customer service to clients, responding to enquiries and accurately recording details on relevant databases.
- Provide operational and administrative support to the wider team.
- Collate, record, monitor and edit client data using departmental system and applications.
- Use judgement and problem solving when skills when undertaking allocated tasks.
- Work autonomously on a rotation as both office and outdoor based officer - involving travel to and entering of rural residential property.
- A current ‘C’ Class drivers’ licence.
- High level of computer skills.
- High level of communication skills, with a specific focus on de-escalation in a face-to-face setting.
- Knowledge of, or have worked in the aviation industry.
- Experience in an operations environment.
- Working within a team environment.
- Military veterans are strongly encouraged to apply!
For more information please email Alexandra Davidson at alexandra.davidson@troocoo.com