Change Analyst

Location: CBD & Inner Suburbs
Job Type: Contract
Discipline: Technology, Data & Transformation Brisbane Government
Reference: 1330296
Posted: 16 days ago
Troocoo are working with this key Queensland Government department to assist with finding three (3) experienced Change Analysts with relevant experience to join the team on a contract basis.

Purpose of the position

The Change Analyst is an integral part of the Program's Change Management Team and reports through to the stream Change Manager. The role will work closely with Product Owners, Subject Matter Experts, Business Analysts, Project Managers, business leaders and end users.

The role will be challenging and be responsible for, but not limited to:
  • Identifying, documenting, and reporting on change impacts and gaps through a Change Impact Analysis
  • capturing change risks and escalating as appropriate; recommending change initiatives based on change impacts and risks
  • supporting the change managers with implementation of change activities across a large complex government program, including developing change related documentation, presentations and supporting engagement activities
 Key responsibilities
  • Support the Change Managers and Business Engagement and Readiness and stream Project team to deliver change management activities.
  • Work collaboratively with the Product Owners, subject matter experts, Business Analysts, and relevant stakeholder groups to understand current and future state and ensure the change impacts are clearly documented including recommendations to manage and mitigate.
  • Represent the findings of change impact analysis in planning business engagement and readiness activities
  • Coordinate, monitor, and report on actions arising from change impact assessments.
  • Support the Change Managers to assess business readiness for key stakeholders.
  • Prepare and deliver agreed resources (key messages, surveys, presentations) to support business engagement, education, and readiness.
  • Identify and escalate change issues and risks and report these to the relevant project and program team to ensure effective stakeholder engagement and proactive issue resolution.
  • Build and maintain relationships with internal and external stakeholders to enhance business relationships and program delivery.
  • Support the updating of status reporting, engagement and readiness plans and schedules
  • Collaborate with the Change Managers, Product Owners, subject matter experts, and program/project team members to seek input and feedback on the effectiveness of change management activities.
Essential requirements
  • Demonstrated experience as a Change Analyst in supporting process and technology driven change management initiatives including delivering detailed change impact assessment and recommending a range of change intervention options.
  • Ability to extract and analyse data and provide sound recommendations and advice.
  • Demonstrated knowledge of the tools, techniques and methodologies used for change management.
  • Strong stakeholder management, engagement and relationship skills including the ability to work in partnership with and influence stakeholders.
Desirable requirements
  • Government experience or experience with large complex organisations will be highly regarded.
  • Human centric skills background would be highly desirable.
  • Degree qualification in related field, change certification or equivalent experience.
This role closes on Thursday 9th February 2023.  Apply now for immediate consideration.

Graham Eather
graham.eather@troocoo.com