Customer Service Officers

Location: CBD & Inner Suburbs
Job Type: Contract
Discipline: Accounting & Finance
Contact: Annie Kennedy
Email: annie.kennedy@troocoo.com
Reference: 951537C
Posted: 20 days ago
Customer Service 

Our client specialize in providing finance solutions in the areas of home and business lending. Due to a significant uptake of home loan product inquiry, they are now looking for CSO's to assist with preliminary conversations about  finance products and the application process.

Responsibilities will include:
  • Review and respond to email and telephone inquiries 
  • Provide an excellent customer experience throughout the process via telephone and email interactions
  • Conduct preliminary assessments of applicant financial positions to determine eligibility
  • Coordinate relevant documents and prepare applications for submission
  • Perform all associated administration relating to the lending process
  • Work cohesively in a team environment
About you:
  • Customer facing experience and a genuine love of helping others
  • Demonstrated experience in finance, home lending, credit or other relevant experience
  • Excellent verbal communication and the ability to build rapport 
  • A positive attitude and willingness to learn new things and think differently
  • Highly organised and detail oriented
  • A high performer who thrives on learning and new challenges
We are ideally seeking people who can start at short notice. You will be provided with training and ongoing support in a professional and nurturing environment.  



#LI-AK1