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Business/Process Analyst

Job Title: Business/Process Analyst
Contract Type: Contract
Location: CBD & Inner Suburbs
Industry:
Reference: 668184
Job Published: July 03, 2018 10:15

Job Description

Our client is currently seeking an experienced Business Analyst with exceptional skills in procedure writing to join their dynamic team and to help design their new Shared Services and prepare for an ERP implementation.

Role Responsibilities:
  • Reviewing and developing information, methods, schedules, systems, processes, and procedures that pertain to this project
  • Working with other Business Analysts and stakeholders to translate and document procedures and work instructions for activities impacted
  • Reviewing process maps to understand current and future state process
  • Working with the stakeholders to ensure that the project deliverables are accurately captured and approved
  • Building procedures, guidelines and manuals in line with the written directions framework
  • Developing service level agreements ( SLA's) capturing transactional costs and clear deliverables
  • Completing structured authoring such as information mapping
  • Supporting the creation of project documentation including Status Report, Project Plan and Business Case
Essential Skillset:
  • Previously worked as a Procedure, Technical Writer or associated within a large and complex organisation
  • Demonstrated experience documenting and translating processes
  • Proven ability to interpret processes to produce written documentation
  • Demonstrable success in translating strategy into actions and be involved in implementation and evaluation of these actions
  • Demonstrated superior writing and editing capability
  • The ability to apply project management principles to manage procedure and policy development projects
  • Knowledge of general business processes and procedures within shared services, HR, IT and Finance would be advantageous to your application.
If  you have the relevant experience and required skill-set please apply today to be considered for this opportunity.  Please apply by submitting your application in word format only, or for further information, please email Frances Standen at ICT@troocoo.com or call 07 3054 1124 for a confidential conversation.

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