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Change Manager

Job Title: Change Manager
Contract Type: Contract
Location: CBD & Inner Suburbs
Industry:
Reference: 814373
Contact Name: Scott Horton
Contact Email: scott.horton@troocoo.com
Job Published: January 16, 2019 17:00

Job Description

This national business is headquartered in Brisbane and is looking for an experienced Change Manager to join on an initial six month contract. In this critical role, you'll be working with a number of executives as they embark on a significant change journey.  This is a challenging assignment and project due to the organisational complexity, the geographically dispersed teams and number of senior stakeholders involved in the organisational change.

There will be high expectations of you in this role and the ability to lead from the front and build strong relationships will be critical to your success in this role.  There will be a focus on people, transformational leadership and customer experience and you must be able to demonstrate a high technical proficiency in organisational change.

We are seeking a Change Manager experienced in the following tasks:
  • Developing and implementing change management strategies;
  • Leading change management activities through a structured approach;
  • Conducting impact analysis, assessing change readiness and working with key stakeholders;
  • Design, develop and deliver the communication strategy;
  • Review the employment impact – relocation, re-skilling and outplacement;
  • Support and coach business leaders in managing change;
  • Review the project risk and provide expert analysis;
  • Assist with the development of a toolkit for change management;
  • Engage with the group executives and divisional directors; and
  • Define and measure success metrics and monitor change progress.
We are looking for the following skills and experience:
  • Experience in relevant change management tools and methodologies;
  • Ideally, contact centre experience;
  • Exceptional communication and relationship building skills;
  • Cultural fit and ability to influence key stakeholders’ enterprise wide;
  • Strong leadership, collaboration and negotiation skills;
  • Ability to establish and develop deep relationships; and
  • The ability to communicate the vision and strategy.
For further information please call Scott Horton on 0410 292 332 or to apply please submit your application in word format below and we will be in contact with you shortly in follow up. Thank you again for your interest in this fantastic opportunity.

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