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The Gold Coast City Council region stretches from Beenleigh in the north, down to Coolangatta in the south, and Springbrook and Ormeau in the west. The area has 14 divisions and residents in each division elect a Councillor to represent their community's needs.
Inclusion and diversity are more than just words at City of Gold Coast. They celebrate an inclusive workplace culture that promotes and values diversity. Employees feel empowered to share their experiences and ideas. At the City of Gold Coast, they see all forms of diversity as real value for the city and a reflection of their community.
About The Role
The integrity and Ethics Standards Unit (IESU) currently have a permanent opportunity available for an experienced government investigator to join the high-performing team. Whilst there is one position currently available, applications for this vacancy may be used by merit-based assessment for further upcoming vacancies into the near future.
We are seeking people with a proven track record in solving problems, influencing people, adapting approaches and delivering results. Integrity is the cornerstone of who we are and what we do. If you are somebody with a strong background in investigations (ideally government) that can think positively, articulate information, build strong relationships whilst upholding standards and maintaining confidentially we encourage you to apply.
About IESU
The IESU mandate is aligned with the Crime and Corruption Commission’s (CCC) stated objective to investigate, combat and reduce the instances of major crime and corruption and to protect witnesses. Our structure and philosophy enable us to work collaboratively with each Directorate on solution-based outcomes as well as in a reactive capacity when handing over complex Investigation reports.
Our experienced investigators are trained in local level investigations (workplace misconduct) and have a thorough understanding of the importance of natural justice and procedural fairness. IESU also manages Public Interest Disclosures (PID) and acts on behalf of the Chief Executive Officer as Council’s liaison with the CCC, the Office of the Queensland Ombudsman and other regulatory agencies. The IESU team are all experienced in managing PID’s through challenging matters, offering practical and holistic support where relevant.
About The Role
The primary responsibilities of this role are:
- Plan and conduct routine investigations under the direction and guidance of the Executive Coordinator and Principal Investigator.
- Précis and record written complaints and other information from complainants/informants in the appropriate database in a manner that facilitates expeditious review by The Executive Coordinator and Principal Investigator.
- Ensure complaints about suspected corrupt conduct are dealt with effectively by ensuring that all relevant information and advice is gathered from internal and external sources.
- Research and compose correspondence, reports recommendations and other documentation on complex and sensitive investigations and associated issues.
- Receive and assess PIDs in accordance with the PID Act and manage the Public Interest Disclosure database ensuring that council complies with Queensland Ombudsman reporting requirements.
- Liaise with and respond to information requests from, external integrity agencies such as the CCC, Queensland Ombudsman, Queensland Police Service and Queensland Audit Office.
- Provide subject matter advice, guidance and support to the Executive Coordinator Integrity and Ethical Standards for the coordination of Council’s Fraud and Corruption Control Program and supporting activities.
- Contribute to the promotion of an ethical culture in Council through participation in advocacy, liaison and awareness training activities across Council.
About you
- Mandatory qualification for this role is a Certificate IV in Government Investigations, however the City would consider a desirable qualification of a law degree or equivalent experience.
- Proven interpersonal and communication skills, with particular emphasis in the areas of consultation, negotiation, conflict management and assertiveness and the ability to generate written reports and general correspondence.
- Knowledge of Local Government investigation processes including the categories of corrupt conduct and the ability to operate effectively in a high volume, sensitive and complex work environment.
- Demonstrated ability to analyse and précis matters, make judgements and recommendations regarding appropriate course of action, manage a high volume of work, meet deadlines and maintain confidentiality.
- Proven analytical and problem-solving skills with the ability to research issues, interpret and analyse information, determine an appropriate course of action, provide sound subject matter advice, options and or recommendations.
- Proven effective interpersonal oral and written communication skills including the ability to establish good working relationships in a team environment, to liaise effectively with both the Council and regulatory authorities, and to interview complainants by telephone or in person in relation to complex and sensitive issues.
- Ability to work autonomously, with demonstrable experience in managing multiple and diverse tasks that impact beyond the work arrear, with the ability tom plan, organise and prioritise work to reach agreed outcomes.
- Proven ability to exercise the appropriate range of analytical, problem solving and investigative skills/techniques with the ability to research matters, interpret and analyse information, determine an appropriate course of action, provide sound advice, options or recommendations.
- At least five years’ experience in interpreting and applying relevant legislations, policies and procedures, including the rules of evidence and industrial-related functions, employee entitlement to natural justice and procedural fairness throughout any workplace investigation.
- At least five years’ experience in the use of contemporary and traditional investigation techniques and methodologies.
Working for the City of Gold Coast is both challenging and rewarding. You will enjoy working within a culture that promotes a healthy work life balance coupled with a friendly and supportive team where you will be recognised and rewarded. We offer professional development training, competitive remuneration plus up to 12% employer superannuation contributions and options to salary sacrifice.
The City of Gold Coast promote a healthy work life balance with an onsite gym, social club and potential flexible working arrangements such as part time or a mix of working from home may be negotiated with the successful candidate.
For further information please contact Megan Kemp at Troocoo on
0424 307 245 or by emailing megan.kemp@troocoo.com for a confidential discussion.