This is an ideal opportunity for professionals with excellent communication and organisational skills who have experience in aged care, the NDIS, or client support roles. You'll play a key role in ensuring services are set up smoothly and accurately for those who need them most.

Key Responsibilities:

• Contact clients to confirm and update service agreements in a clear, respectful, and empathetic manner
• Accurately document client conversations and case notes
• Maintain and manage data in Excel spreadsheets and internal systems
• Liaise with aged care providers and internal teams to coordinate services
• Ensure all client information is handled with confidentiality and compliance
• Deliver friendly, professional support while working independently from home

What We're Looking For:

• Previous experience in aged care, NDIS, disability support, or customer service
• Strong administrative and organisational skills, with high attention to detail
• Confident using Excel and other digital tools for tracking and reporting
• Excellent verbal and written communication
• A proactive, empathetic, and client-focused approach
• Ability to manage a high-volume workload while maintaining accuracy
• A current Blue Card and NDIS Worker Screening Check are essential

Contract Details:

• Start Date: Monday 19th May
• Duration: 2 weeks, with potential for extension
• Location: Fully remote (you must have your own reliable internet and quiet workspace)
• Hours: Full-time, Monday-Friday

Help improve the lives of older Australians by making sure they receive the care and support they deserve.

Apply now and be part of something meaningful.