As a Site Manager of our Community Services team in Toowoomba, you’ll lead a passionate crew delivering programs that empower people with disability to build skills, independence, and confidence - all in line with their NDIS goals.
This role is all about people and performance. You’ll be the driving force behind a vibrant, person-centred environment, where your team feels supported, your clients feel valued, and your site runs like a well-oiled (but still fun!) machine.

Why you’ll love it

• A role with real purpose – you’re changing lives, every day.
• Variety & pace – no two days are the same.
• A chance to lead, grow, and innovate – while having a laugh along the way.
• Be part of a supportive organisation with strong values and a big heart.

What you’ll be doing

• Leading and inspiring your team to deliver exceptional, person-centred services.
• Building strong relationships with clients, families, and stakeholders.
• Driving business development opportunities to grow services in the community.
• Managing site operations end-to-end, with a focus on safety, quality, and compliance.
• Keeping your team engaged, organised, and performing at their best.
• Monitoring budgets, performance targets, and customer satisfaction - and hitting the mark.

What we’re looking for

• Previous leadership experience (bonus points if in disability, community, or customer-focused industries).
• A natural people person who enjoys building strong, genuine relationships.
• Highly organised with a knack for problem-solving and juggling priorities.
• Someone who loves a challenge, embraces change, and brings a positive, can-do attitude.
• Business development experience or the drive to spot and grow opportunities.
• Relevant qualifications and degree in Human Services or a related field.

Perks & benefits

• Competitive salary package
• The satisfaction of leading a purpose-driven team
• Ongoing professional development and support
• The chance to work for an organisation that’s respected and community-focused