Senior Systems Engineer

Location: Brisbane
Job Type: Permanent
Discipline: Technology, Data & Transformation Brisbane
Reference: 1511881
Posted: 28 days ago
We are seeking an experienced and proactive Senior Systems Engineer to join a lean, global IT team. You will be essential in supporting a wide array of Level 1/2/3 service issues, ensuring seamless operations of business systems, customer websites, and internal user requests. Your role will involve identifying, researching, and resolving technical problems, providing top-tier support, and managing customer systems and websites.

Key Responsibilities:
  • Deliver exceptional technical support to all staff in line with service level obligations.
  • Ensure the availability and operation of public systems (webservers, MSSQL Servers, infrastructure servers) during key business hours.
  • Maintain and support internal infrastructure and AWS WorkSpaces.
  • Assist with the configuration, installation, maintenance, upgrade, and support of computer hardware/software in AWS and MS Office.
  • Establish and maintain Patch Management Plans for servers and end-user devices.
  • Contribute to the development and evolution of Infrastructure Design guidelines.
Required Skills & Knowledge:
  • Minimum of 3 years of hands-on systems administration experience.
  • Prior experience in financial services (desired).
  • Comprehensive knowledge of AWS (certification highly regarded).
  • Proficiency in networking intrastate providing connectivity to cloud environments.
  • Extensive experience with Microsoft 365, Azure AD, and architecting solutions.
  • Linux and Windows server and desktop administration in secure environments.
  • Strong understanding of IT service management practices (e.g., ITIL).
  • Excellent communication, presentation, and problem-solving skills.
If this role aligns with your experience, please apply here!