We are seeking an experienced and proactive Senior Systems Engineer to join a lean, global IT team. You will be essential in supporting a wide array of Level 1/2/3 service issues, ensuring seamless operations of business systems, customer websites, and internal user requests. Your role will involve identifying, researching, and resolving technical problems, providing top-tier support, and managing customer systems and websites.

Key Responsibilities:

• Deliver exceptional technical support to all staff in line with service level obligations.
• Ensure the availability and operation of public systems (webservers, MSSQL Servers, infrastructure servers) during key business hours.
• Maintain and support internal infrastructure and AWS WorkSpaces.
• Assist with the configuration, installation, maintenance, upgrade, and support of computer hardware/software in AWS and MS Office.
• Establish and maintain Patch Management Plans for servers and end-user devices.
• Contribute to the development and evolution of Infrastructure Design guidelines.

Required Skills & Knowledge:

• Minimum of 3 years of hands-on systems administration experience.
• Prior experience in financial services (desired).
• Comprehensive knowledge of AWS (certification highly regarded).
• Proficiency in networking intrastate providing connectivity to cloud environments.
• Extensive experience with Microsoft 365, Azure AD, and architecting solutions.
• Linux and Windows server and desktop administration in secure environments.
• Strong understanding of IT service management practices (e.g., ITIL).
• Excellent communication, presentation, and problem-solving skills.

If this role aligns with your experience, please apply here!