Senior Manager, Service Centre Operations - Stafford
Job description
Step Into a Purpose-Driven Role in Community Services
Join a warm and vibrant not for profit organisation based in Brisbane’s Northside. Immediate start available – three-month contract with potential for a permanent position
Why You’ll Love This Opportunity:
We are seeking an experienced Operations Coordinator to oversee the smooth running of several service centres. You will be the go-to person who keeps things moving behind the scenes so that frontline teams can focus on delivering outstanding client support.
This is a hands-on leadership position where you will:
You are a proactive problem solver who thrives on structure and organisation. You bring a collaborative approach to leadership and know how to keep a busy environment running smoothly.
To be successful in this role, you will have:
This role is full time, Monday to Friday from 8.30am to 4.30pm, based in Stafford. An excellent opportunity to work for a truly unique and wonderful NFP!
Join a warm and vibrant not for profit organisation based in Brisbane’s Northside. Immediate start available – three-month contract with potential for a permanent position
Why You’ll Love This Opportunity:
- Make a difference in the lives of others every day
- Be part of a values-led team that supports community health and wellbeing
- Based in Stafford, with free onsite parking and supportive leadership
- Enjoy a meaningful role with variety, responsibility, and the chance to truly shape operations
We are seeking an experienced Operations Coordinator to oversee the smooth running of several service centres. You will be the go-to person who keeps things moving behind the scenes so that frontline teams can focus on delivering outstanding client support.
This is a hands-on leadership position where you will:
- Manage the daily operations of multiple service centres
- Ensure facilities are welcoming, clean, safe, and fully compliant
- Oversee office administration, including reception and supply management
- Lead and support a small tea,m including mentoring and identifying training needs
- Work with program managers to allocate space and resources as needed
- Refine operational processes and help shape best practices across locations
- Coordinate onboarding for internal and external staff using the centre
- Act as a key liaison between teams, clients, and external stakeholders
- Travel between service centres as required to ensure consistent service delivery
You are a proactive problem solver who thrives on structure and organisation. You bring a collaborative approach to leadership and know how to keep a busy environment running smoothly.
To be successful in this role, you will have:
- A background in facilities or operations management, including safety compliance
- Leadership experience with the ability to support and guide a small team
- Strong communication and interpersonal skills
- Great time management and the ability to juggle competing priorities
- Previous experience in a community or health organisation is highly valued
This role is full time, Monday to Friday from 8.30am to 4.30pm, based in Stafford. An excellent opportunity to work for a truly unique and wonderful NFP!