Senior Data Analyst
Job description
Are you passionate about data analytics and customer insights? Troocoo are on the hunt for a Senior Data / Insights Analyst. This unique position will play a central role in the data analytics strategy, focusing on building enterprise-wide analytics capability through collaboration with business stakeholders to improve member outcomes.
Key Responsibilities
Key Responsibilities
- Maintain and administer the data analytics technology stack, including SQL Server data warehouse, Tableau Server, Salesforce Einstein, Salesforce Marketing Cloud, and Azure Databricks.
- Work under the guidance of the Head of Department to deliver analytics outcomes as directed by executives and other key business stakeholders.
- Collaborate with business stakeholders to prioritise and align initiatives with business strategy on an agreed cadence.
- Deliver new actionable customer insights with proven significance to drive business strategy.
- Liaise with business stakeholders to translate their needs into data and analytics objectives for development and implementation.
- Design and develop data models, reports, and dashboards to improve information accessibility for informed decision-making at both operational and strategic levels.
- Identify and evaluate technologies that bridge current and future gaps, drive the business forward, and fill our needs.
- Promote data and analytics capability within other business units and foster a data-driven culture.
- At least 7+ years’ experience in a similar senior role with relevant tertiary qualifications in Technology, Data Analytics, or Data Science.
- Financial Services experience in superannuation.
- Strong SQL skills and experience preparing data for Tableau.
- Experience with Azure Databricks and Python.
- Strong experience with data modeling, report, and dashboard development.
- Excellent verbal and written communication skills, with experience collaborating and presenting complex issues to internal and external stakeholders up to C-Suite level.