This is an exciting opportunity to join a QLD Government Department, as a Business Analyst.  You will be supporting a key initiative partnering with an independent Tribunal transitioning from a paper-based organisation, to deliver a new case management system to support current and future needs through adaptable technology that can support changes to practice as reform occurs over time.

This is an exciting opportunity for you to flex your business analysis skills in a program that offers:

• a collaborative team that is motivated, upbeat, encourages openness, is quick to help each other out, values individuals’ strengths and experience and enjoys working together
• an opportunity to collaborate with and learn from a team of professionals with diverse skills and experience
• real flexibility and hybrid working options
• scope to deliver highly anticipated change with active support from internal and external stakeholders at all levels.

Key Responsibilities

• Lead the development and analysis of process diagrams and review requirements specifications (ranging from business, functional, non-functional, user, and implementation requirements) in accordance with Business Process Management Notation (BPMN).
• Contribute to the delivery of registry business process reviews by effectively participating in planning sessions, team meetings and lead facilitation of stakeholder workshops.
• Collaborate with program and project managers to develop project plans and approaches
• Facilitate workshops and consult with subject matter experts to elicit business and functional requirements
• Elicit and document process models, detailing current state processes and developing and proposing future state processes
• Assist subject matter experts to develop user stories
• Collaborate with the change management team to analyse, identify and document change impacts and mitigations
• Collaborate with developers and testers to lead the development of user acceptance testing design and test cases
• Lead user acceptance testing activity and documenting the results of user acceptance testing.
• Strong written and oral communication skills at an advanced level (including the ability to establish relationships, facilitate workshops, consult and influence both business and technical people).
• Identify project delivery issues and risks, assist with mitigation strategies, and escalate where necessary.

Qualifications, Conditions and Requirements
The following would be highly regarded:

• understanding of legal processes within a courts and tribunal framework
• advanced knowledge of BPMN process modelling and associated software and drawing tools e.g., MS Visio
• a minimum of five years experience in business analyst roles focusing on software development is preferred.
• experience with the implementation of Microsoft Dynamics 365 and Power Platform.

This role will close Tuesday 23rd May 2023.  Apply now for immediate consideration.

Graham Eather - graham.eather@troocoo.com
Harry Harper - harry.harper@troocoo.com