As the Senior Business Analyst, you will be required to undertake some, or all, of the following duties as directed:

• Working with internal stakeholders to lead the journey to transform business processes to be efficient, effective, and adaptable.
• Effectively communicating your insights and plans to stakeholders, cross-functional team members and management.
• Gathering and analysing critical information from meetings with stakeholders and presenting findings in a meaningful way.
• Gathering, validating, and documenting requirements​, use cases and user stories, for future state roles, responsibilities, and business processes.
• Ensuring legislative obligations are considered within the context of an enterprise digital platform.
• Explore or identify transformational opportunities of work practices as they arise.
• Ensuring traceability of requirements throughout the project lifecycle.
• Identifying issues, risks and benefits of existing and proposed solutions and outlining business impacts to key stakeholders.
• Estimating future state process time to identify potential business savings​.
• Simplifying information and deciphering technical jargon so it is easily understood by target audiences across the business​.
• Provide support for implementing and testing proposed solutions​.
• Supporting business transition and helping to manage change.

Essential Qualifications/Certifications/Skills

• Proven ability to lead and guide business process transformation with stakeholders.
• Proven ability to gather and document requirements that provide a solid foundation for the design and implementation of appropriate solutions using formal processes and methods while delivering rapid, incremental outcomes.
• Proven ability in the elicitation of business rules and business process mapping (using BPMN) and business process re-engineering and architecture.
• Demonstrated knowledge of and experience employing accepted business analytical procedures and practices.
• Demonstrated ability to work effectively and independently and as a member of a multi-disciplinary team and work across multiple initiatives and varying stakeholder groups.
• Demonstrated ability to work in an agile environment and be adaptable to change.
• Demonstrated ability to manage the development and implementation of use cases and user stories with a team effectively and collaboratively.
• Well-developed communication and change management skills, including the ability to analyse business process models, business requirements, and project reports and provide accurate documentation, clear advice and accurate data as required.
• Proven facilitation, written and verbal communication skills.

Key Skills and Experience:

• Minimum 8 years previous experience in a Business Analyst role working for a large IT/ICT organisation or IT Projects (involving significant and/or complex business change elements).

Highly Desirable:

• Experience with Microsoft Dynamics 365 implementations and solution capability.
• Experience with the process and lifecycle of customer applications, submission, assessment, and approvals.
• Experience working in agile multi-disciplinary teams to create detailed requirements for the detailed design and build phases.
• Experience working with government organisations (preferable but not mandatory).

These positions close COB Tuesday 11th June 2024.  Apply now for immediate consideration.

Graham Eather - graham.eather@troocoo.com
Harry Harper - harry.harper@troocoo.com