About The Role
In this pivotal position, you will manage workers compensation claims end-to-end while driving early intervention strategies and safe return-to-work planning. Your ability to work empathetically and strategically will ensure injured team members are supported through a recovery-focused approach, aligned with legislative compliance and best practice case management.
In this pivotal position, you will manage workers compensation claims end-to-end while driving early intervention strategies and safe return-to-work planning. Your ability to work empathetically and strategically will ensure injured team members are supported through a recovery-focused approach, aligned with legislative compliance and best practice case management.
Key Responsibilities:
- Manage all aspects of workers compensation claims, from incident notification to resolution and return to work planning.
- Develop and implement safe and durable return-to-work strategies, liaising with internal stakeholders, insurers, and medical professionals.
- Lead case management with a focus on early intervention and injury recovery outcomes.
- Provide advice and guidance to managers and employees on workers compensation processes, risk mitigation and legal compliance.
- Maintain robust documentation, conduct investigations, and support continuous improvement initiatives across injury management programs.
- Deliver training and support to leaders on rehabilitation processes and injury prevention strategies.
- Oversee workers compensation wage payments, reporting, and contribute to premium management and data tracking.
- A minimum of 3 years’ experience in a Return to Work or Injury Management role.
- Accreditation in Workplace Rehabilitation and Return to Work Coordination is desirable.
- Deep understanding of workers compensation legislation, rehabilitation processes, and common law claims management.
- Highly developed communication, negotiation and coaching skills.
- Strong analytical and case management capability, with the ability to manage multiple stakeholders effectively.
- A collaborative and resilient approach to supporting employee wellbeing.
- Full-time, FTC opportunity with a respected and growing organisation.
- Supportive, collaborative team culture focused on meaningful work and people-first values.
- The chance to make a tangible impact in the safety and wellbeing space, with national scope.