Troocoo is proud to partner with a leading aged care provider to recruit an experienced Residential Service Manager.
This role is responsible for leading all aspects of residential aged care operations - from care governance and resident experience to financial performance, compliance, and workforce management.

The Role:

• Oversee daily operations of the residential service.
• Ensure safe, high-quality, person-centered care.
• Drive resident satisfaction and foster a positive, inclusive environment.
• Manage budgets, billing, procurement, and occupancy.
• Lead, mentor, and develop a multidisciplinary team.
• Ensure compliance with Aged Care Quality Standards and regulatory frameworks.

About You:

• 5+ years’ management experience in aged care (including 2+ years in residential service management).
• Strong leadership and people management skills.
• Proven experience in care governance, compliance, and financial management.
• Excellent communication and stakeholder engagement skills.
• Relevant tertiary qualifications desirable; RN registration (AHPRA) desirable but not essential.

Benefits:

• Make a genuine impact on residents’ quality of life.
• Support from an experienced executive leadership team.
• Close-knit and collaborative team backed by values-driven culture.
• Competitive salary package.
• Charming heritage town with picturesque views, vibrant culture and relaxed lifestyle.

If you’re an experienced Residential Service Manager who thrives on delivering high-quality, person-centered care, we’d love to hear from you.

Apply now and lead a team making a real difference in the lives of residents in our community!

How to Apply:

Please submit your resume and a cover letter outlining your relevant experience to emily.ou@troocoo.com or call 0481 320 262 for any inquiries about this role or any other permanent opportunities.