Receptionist

Location: Brisbane
Job Type: Permanent
Discipline: Business Services
Reference: 1514928
Posted: 12 days ago
About the company:
Energybuild, founded in 2016 has grown to be Australia’s leading solar provider to the new build residential market. With independent business plans to focus on energy innovation in the build process, helping builders integrate the latest new energy technologies into their standard build process and business models. With the ambition to do this in a way that benefits not only the builder, but their customers and of course the environment.
There is no better time to join a dynamic and growing business with a truly reputable name in their market and always putting their people first.
  
Duties:
In this role you will be responsible for managing the front desk by providing exceptional customer service to all visitors and customers in person and over the phone. Duties include but are not limited to:
  • Meet and greet visitors in a warm and friendly manner.
  • Answer, screen and forward a high volume of incoming phone calls promptly.
  • Effective management of phone calls, ensuring that inquiries are directed to the appropriate person/department.
  • Maintain a detailed record of all incoming and outgoing calls.
  • Generate and analyse call reports to identify areas for improvement.
  • General administrative support to other departments and the wider business (data entry, filing, scheduling appointments).
  • Address and resolve customer complaints in a professional manner.
What you will bring:
  • Proven experience in a receptionist/admin position.
  • Proficient skill in the Microsoft Office Suite (Word, Excel, Outlook).
  • Excellent communication and interpersonal skills.
  • Strong organisational and multitasking abilities.
  • High attention to detail and problem-solving skills.
What’s on offer:
  • Full-time, permanent position.
  • Office located in Darra, with plenty of on-site parking.
  • Monday to Friday, standard office hours.
  • Supportive and inclusive culture
  • Join a leading business with a dedication to renewable energy.
If you are an experienced receptionist or senior administrator looking for your next opportunity, apply now or reach out to Jasmine.beyer@troocoo.com for more information.