Project Manager / Solution Architect
Job description
I am excited to be partnering with a dynamic agency within Queensland Government assisting them to engage a Project Manager with experience in Solution Architecture, to support a newly established program in its foundation phase.
Reporting the Project Director, you will:
Graham Eather - graham.eather@troocoo.com
Reporting the Project Director, you will:
- Define in detail the project scope, in alignment with the program objectives to implement a technical proof-of-concept solution that enables a consolidated view of enquiries, and tracking mechanisms, as well as real-time analytics.
- Lead a team of two Business Analysts, and a Developer to implement the project scope, which includes the above-mentioned technical POC as well as the detailed business requirements to inform procurement of a technology solution for the next phase of the program.
- Ensure that the project produces the required outputs within the specified performance (i.e. time, cost, quality, scope, risk and benefits)
- Informed by the departments technology platform and requirements (i.e. security/scalability etc.), and the program objectives (including interfacing with other agencies systems), design the solution architecture.
- Develop and maintain high-quality project artefacts such as project plan, progress reports, RAID (Risk, Action, Issue and Decision register), requirements, and transition to BAU documents.
- Prepare for the potential transition to BAU of the technical POC by producing high-quality documentation, and facilitation of handover sessions if/where required.
- Support the identification of options, risks, issues and benefits (including cost-benefit analysis) related to a future-state organisation, for inclusion in a detailed Business Case.
- Bachelor of Information Technology or equivalent
- Proven experience in leading the implementation of complex technical solutions (preferably customer relationship management solution, or complaint management solutions)
- Experience in contributing to change programs, preferably within the context of digital transformation or modernisation initiatives.
- Experience in working on cross-agency technical projects or programs.
- Demonstrated experience in defining and documenting appropriate technical solutions, to meet business needs, that are in alignment with standards, policies and frameworks i.e. Queensland Government Consistent User Experience Standards,
- Knowledge of both agile and traditional waterfall methodologies, management principles and practices and the ability to blend them together in the right proportions to fit a project and business environment
Graham Eather - graham.eather@troocoo.com