We are seeking an experienced Program Transition Manager on a 12 month contract opportunity, to lead the Transition Workstream within the MyTime Program, a key initiative aimed at modernising workforce and payroll systems.
  
This role will ensure a successful cutover to a new HCM/Payroll ERP solution, manage the Hypercare (post go-live support) phase, and oversee the seamless operational integration of the new system.
  
You'll bring leadership, structure, and strategic oversight to a complex enterprise rollout — working alongside business, IT, and vendor teams to deliver lasting outcomes.
  
Key Responsibilities of this role will include: 

• Cutover Management
• Develop and execute a comprehensive Cutover Strategy and Plan.
• Create and maintain a detailed Cutover Runsheet and "Plan on a Page."
• Coordinate and lead cutover rehearsals and final execution.
• Ensure all contributors understand their responsibilities and timelines.
• Mitigate risks and ensure business continuity throughout the transition.
• Provide real-time updates and issue resolution during cutover activities.
• Hypercare Leadership
• Lead the Hypercare phase, ensuring system stability, performance and effective user support.
• Develop and maintain the Hypercare Plan with detailed schedules, tasks, and dependencies.
• Coordinate resolution of post-go-live incidents and change requests.
• Manage the transition of responsibilities to ongoing operational teams.
• Oversee documentation and knowledge transfer processes.
• Provide ongoing reporting on post-go-live support progress and system performance.
• Stakeholder & Communication
• Collaborate across internal and external stakeholders to ensure alignment.
• Maintain clear and consistent communication throughout cutover and Hypercare.
• Produce regular reports on transition progress, incident response times, and issue resolution.

To be considered for this role, we are seeking an experienced ICT Professional demonstrating the following key experience:

• Proven leadership of at least two complex ERP cutovers, including Hypercare delivery.
• High Level demonstrated experience in ERP transition management, preferably within HCM and/or payroll environments.
• Demonstrated ability to lead under pressure during time-critical system go-lives.
• Strong stakeholder engagement, communication, and issue resolution skills.
• Ability to manage project schedules, deliverables, and resource coordination effectively.
• High attention to detail, analytical thinking, and proactive decision-making.
• Desirable:
• Experience working in public sector, education, or large-scale enterprise environments.
• Familiarity with operational readiness, user acceptance testing, or service transition practices.

If you are looking to working within a a high-performing, purpose-driven project team, as well as gain exposure to modern HCM/Payroll platforms and implementation best practices, then you are urged to apply ASAP to discuss this role in further detail.