Note: This role involves weekly travel across South East Queensland. Successful candidates must hold a current driver’s licence and have access to their own vehicle.
  
The Role

As a Tribunal Support Officer, you will play a key role in supporting the effective delivery of tribunal proceedings and registry services. Your responsibilities will include:

• Managing a range of daily administrative tasks, prioritising effectively to maximise client service and meet strict timeframes
• Coordinating recording and transcription services for tribunal proceedings in an efficient and timely manner
• Providing high-quality support to clients and members of the public attending proceedings
• Delivering accurate information to registry staff and Tribunal Members in a professional and approachable manner
• Undertaking accurate data entry and file management using specialised systems, including drafting and issuing tribunal orders
• Preparing and updating documents using Microsoft Office programs (Word, Excel and PowerPoint)
• Prioritising competing tasks in a fast-paced, high-volume environment to ensure effective hearing support services
• Assisting with general administrative duties as required by Team Leaders and Managers

  
About You
To be successful in this role, you will demonstrate:

• Previous experience in a customer service AND administrative role within a government or legal environment
• Previous experience within a tribunal or court environment (highly desirable)
• A background or qualifications in Criminal Justice (highly regarded)
• The ability to work full-time, five days per week
• A current, valid driver’s licence and access to your own vehicle
• Strong organisational skills with the ability to manage competing priorities and meet strict deadline

  
If this sounds like the right opportunity for you, we encourage you to apply now!

We appreciate your interest in this position, however, only shortlisted applicants will be contacted at this stage.