We are currently supporting multiple QLD Government departments to bring in IT Support personnel to join their teams.

  Key responsibilities include:

• Providing L1-3 support across desktop, network, software, hardware and application environments.
• Supporting business systems and applications.
• Managing escalations and coordinating resolution of major service issues.
• Maintaining knowledge of relevant policies, standards and procedures.
• Contributing to service improvements and team initiatives.

About you:

• Minimum 2 years’ experience in a customer service role.
• Strong written and verbal communication skills.
• Customer-centric mindset.
• Interest or experience in IT Desktop Support.
• Strong organisational skills with a positive, enthusiastic attitude.
• Bachelor’s degree (or higher) highly regarded.

Why Choose Troocoo?

• Quick & easy payroll submissions & weekly pay
• Salary Sacrifice
• Dedicated contractor experience team
• Contractor events
• Novated leasing
• Exclusive benefits through Flare HR 

If you are actively looking for your next opportunity feel free to APPLY NOW or email Patrick.bedford@troocoo.com