Implementation Engineer

Location: Sydney
Job Type: Contract
Discipline: Technology
Reference: 1163153
Posted: 23 days ago
Short Description
Contribute to a dynamic technical organization by joining the team as Implementation Engineer to deliver a high standard of customer care.  Implement and install technical systems, applications, or process designs for client’s purchased or outsourced technology and business process solutions.
  • 6 - 12 Month contract
  • Sydney CBD
  • $700 – 800 day rate incl super
About our client
Our client is a world leader in providing technology and business solutions to people, clients, and communities. Innovation is a part of the company’s culture. This company has become a destination of choice for the very best candidates, particularly if innovation is part of their DNA.
The role
Interact with clients on site to meet more complex requirements of a solution and escalate unresolved problems and issues to the relevant third parties. The candidate will delegate lower complexity tasks to engineers and technicians and assume responsibility for the co-ordination of the activities of the engineers, in line with performance targets, leading by example and monitoring the quality of engineer's and technician's work when required. Assist with the documentation of standard operating procedures relating to installations and fixes and act as coach and mentor to more junior Implementation Engineers and Technicians. The engineer may be required to serve periodically on the customer service desk, providing third line telephonic, remote, and on-site support and problem management.
The Successful candidate
Experienced in Complex connectivity designs and working with Architects for client sign off within Legacy, modern and latest cutting-edge equipment/environments. The candidate will further be a creator and owner of HLD and LLD documentation and technical pack management.
Must have knowledge:
  • WLC 9800
  • Cisco Wireless - Cutting edge wireless including Open roaming
  • WLC integration with DNAC
  • CISCO DNAC, Wireless (802.11 in warehousing & high-density buildings)
  • AireOS
  • Extensive work experience in a technical implementation engineering or similar role
  • Experience engaging with clients and conducting presentations
  • Excellent project administration and documentation experience
  • Report writing experience
  • Good project management experience
What’s on offer?
The position is 6 months contract with a strong possibility of extension. Work from home. Day rates ranging from $700-$800 including super depending on experience