Functional Consultant
Job description
About the role
An exciting opportunity exists to join an education market leader and drive transformation in payroll operations through technology. They are looking for an experienced Functional Consultant to play a pivotal role in supporting and optimising their payroll platform and its integration with HR systems. This role is critical to ensuring payroll accuracy, system reliability, and continuous improvement across our enterprise platforms.
As a senior member of the Business Technology Services team, you’ll collaborate with stakeholders across business units to deliver seamless payroll operations, drive system enhancements, and lead change initiatives.
What you’ll be doing
You’ll be part of a supportive and forward-thinking team, contributing to the delivery of meaningful payroll and HR technology solutions that support over 146 schools across South East Queensland.
If you’re looking to make an impact with your payroll expertise in a values-driven organisation, we’d love to hear from you.
Apply now and join us in shaping the future of payroll in education.
An exciting opportunity exists to join an education market leader and drive transformation in payroll operations through technology. They are looking for an experienced Functional Consultant to play a pivotal role in supporting and optimising their payroll platform and its integration with HR systems. This role is critical to ensuring payroll accuracy, system reliability, and continuous improvement across our enterprise platforms.
As a senior member of the Business Technology Services team, you’ll collaborate with stakeholders across business units to deliver seamless payroll operations, drive system enhancements, and lead change initiatives.
What you’ll be doing
- Administer and configure aPay (Ascender) modules, including customisations, integrations, and reporting.
- Manage user requests via the Service Desk, ensuring effective triaging and resolution.
- Monitor system performance and data integrity, recommending improvements where required.
- Drive payroll system upgrades, patch releases, performance tuning, and testing.
- Partner with business stakeholders and SMEs to deliver initiatives and enhance system capability.
- Support change management, adoption of new technologies, and development of best practice guidelines.
- Act as a product specialist, collaborating with vendors and supporting business outcomes.
- Proven experience with aPay (Ascender) or other payroll systems and related business processes.
- Solid understanding of payroll operations and best practices.
- Intermediate to advanced SQL skills, with experience in report development.
- Expertise in business analysis, product and release management, change and support management.
- Relevant qualifications in education, business, IT, information systems or a related field.
- Demonstrated ability to support end users through process and technology transformation.
- Familiarity with project and change management methodologies in the context of system support and optimisation.
You’ll be part of a supportive and forward-thinking team, contributing to the delivery of meaningful payroll and HR technology solutions that support over 146 schools across South East Queensland.
If you’re looking to make an impact with your payroll expertise in a values-driven organisation, we’d love to hear from you.
Apply now and join us in shaping the future of payroll in education.