About the Roles:

We are partnering with leading organisations to recruit for multiple call centre and claims-based positions. These roles are essential in providing empathetic and efficient support to customers during peak demand periods.

Typical duties include:

• Delivering a high standard of customer service by managing enquiries and resolving requests with professionalism and empathy
• Assessing and processing claims accurately and efficiently
• Maintaining adherence to scheduled rosters and break times
• Managing customer interactions with care and attention to detail

  
About You:

We’re looking for individuals who can remain calm and compassionate under pressure and who take pride in helping others.

You will have:

• Previous experience in a fast-paced contact centre or claims environment
  (Applicants from retail or hospitality backgrounds seeking to move into an office-based role are also encouraged to apply)
• Strong verbal communication and active listening skills
• A high level of accuracy and attention to detail
• Availability to work across the Christmas and New Year period
• Ability to complete background checks as required
• The ability to start within a week's notice

  
Next Steps:

If you’re ready to make a difference this storm season, submit your resume and complete the screening questions. A consultant will be in touch once suitable opportunities become available.