The purpose of this position is to lead and manage the contract management and vendor performance management activities of the internal Digital/ICT Division and support them with delivering outstanding technology services for this Queensland Government Statutory Body.

KEY RESPONSIBILITIES:

• Assist with management of major contracts and products, including completion of necessary stakeholder consultation, to ensure outstanding issues are resolved.
• Manage the performance of major vendors against contract management plans, contractual terms and Service Level Agreements.
• Maintain a positive relationship with vendors and internal customers that leads to value for money for the customer and low risk service provision. Work collaboratively and effectively inside and outside the organisation to create, measure, report and improve vendor performance metrics.
• Write and/or review contracts, work orders, complex reports, briefing notes, submissions, and other correspondence in accordance with organisational standards.
• Conduct analytical and problem-solving activities in relation to services provided by major vendors.
• Consult, negotiate, liaise and provide expert advice to staff at all levels regarding the services provided by major vendors.
• Develop, implement and manage review processes for supplier management and contract effectiveness and implement improvement strategies.
• Liaise with other business units regarding supplier management and contract management activities, such as advising and providing assistance on new projects, developing annual supplier engagement plans, identifying opportunities to streamline contracts.
• Provide expert contract and vendor management services and advice to digital and technology programs and project being undertaken by the organisation.

SKILLS & EXPERIENCE:

• Demonstrated experience in a similar role.
• Experience in developing and execution of contracts with key corporate & project leaders.
• Demonstrated experience in managing the performance of major vendors against contract management plans, contractual terms, and Service Level Agreements.
• Demonstrated ability to develop and maintain effective stakeholder relationships.
• Demonstrated experience with management of major contracts and products, including completion of necessary stakeholder consultation, to ensure outstanding issues are resolved.
• Be self-driven with the ability to work with minimal supervision.
• A high level of written and interpersonal communication skills.
• Demonstrated experience facilitating workshops with a range of stakeholders, documenting outcomes and recommendations.

This position is available immediately.  Apply now.

Graham Eather
graham.eather@troocoo.com