Customer Care Agent

Location: Brisbane
Job Type: Permanent
Discipline: Business Services
Reference: 1558180
Posted: 21 days ago
Troocoo are currently partnered with a busy and fun call centre based on the North side of Brisbane with plenty of parking on site and accessible via public transport.

Our well known and reputable client is looking for their next customer service super star to join their dynamic team. In this role you will be working in a busy and vibrant close knit call centre conducting a high volume of outbound calls via warm leads. If you love working to KPI’s, being rewarded for your hard work and talking to new people every day, then keep reading.

This is a full-time permanent position $55,000 + super, offering annual leave and sick leave, Monday – Friday 9am-5pm,  Bonus incentives in place. 

Duties include but not limited to:
  • Contacting customers 
  • Following up leads via phone and email
  • Scheduling and booking appointments.
  • Quotes and pricing analysis
  • Database management
  • Inbound calls
  • Following up payment
  • High level of customer service
Skills set:
  • Outstanding customer service experience
  • Confident and outgoing personality
  • Enjoying speaking with customers and building relationships
  • Ability to pickup new systems
  • Reliable work ethic
If this sounds like and exciting opportunity and you want to contribute to the success of this business, please submit your resume via the apply button