Coordinator

Location: Melbourne
Job Type: Permanent
Discipline: Business Services
Reference: 1446322
Posted: 25 days ago
Troocoo are excited to be partnering with a large motor repair and assessing company located in Altona to recruit their next Office / Yard Coordinator. This organisation values customer service as the cornerstone of their commitment to delivering smarter solutions that safeguard a brighter future for customers This position is a full time permanent position located west of Melbourne Monday through to Friday 38 hours per week.
  
Role Overview:
As a Coordinator within the Claims and Assessing team, you will play a crucial role in the general management of the yard, ensuring compliance with defined/OH&S legislative requirements. Your responsibilities will include overseeing the accessibility of vehicles for assessment, maintaining strong relationships with partners, and collaborating with the Assessing team.
  
Key Responsibilities:
  
  • Triage vehicles on arrival, barcode, and check into the system.
  • Organize vehicles into dedicated zones and bays.
  • Cleaning of the workspace.
  • Control tow truck flow, oversee drop-offs and collections.
  • Recover vehicle accessories (e.g., plates/keys) and store them securely.
  • Perform vehicle inspections, record and file information on incoming and outgoing vehicles.
  • Restocking items.
  • Identify, photograph, and organize the tow-out of total losses.
  • Ensure daily clearing of the yard for the next day's arrivals.
  • Batch vehicles in a coordinated fashion to minimize movements and reduce the risk of damages.
  • Collect tags and note all keys received in a register, ensuring follow-up by the CSO team.
  • Ensure accurate booking of vehicles into the correct zone and bay based on assessment booking slots.
  
Qualifications & Experience:
Essential:
  • Full Australian Driver's License.
  • Demonstrated skills in Microsoft Office programs (Word, Excel, Outlook).
  • Effective communication skills.
  • Ability to work well in a team environment.
Desirable:
  • Current First Aid Certificate.
  • Experience in OH&S.
  
To be successful in this position you will demonstrate excellence in customer-centricity, timeliness, professionalism, and pride yourself in your ability to deliver quality results.
  
How to Apply:
If this role sounds like it could be for you, or you would like to find out more please either apply online or contact me on +61435003851 or Hannah.clarke@troocoo.com.