Claims Advisor

Location: Brisbane
Job Type: Permanent
Discipline: Business Services
Reference: 1556098
Posted: 28 days ago
The purpose of this role is to support employees who may be injured at work in line with relevant claims process. The role exists to ensure workers who are injured get the relevant medical attention required and are supported to be fit for work in the shortest and safest possible timeframe. To be successful in this role you will proactively manage the portfolio of workers’ compensation claims.

Duties include: 
  • Register new statutory workers’ compensation claims into the Management System
  • Investigate statutory workers’ compensation claims and using evidence gathering means to test the validity of claims.
  • Determine liability for workers’ compensation statutory claims, calculate entitlement and authorise and process compensation
  • Develop outcome focused case management and Return to Work Plans to assist workers with a successful return to work.
  • Provide timely and accurate workers’ compensation guidance and advice
  • Co-ordinate and attend monthly claims reviews with relevant stakeholders.

Experience required:
  • Minimum 3 years’ experience in a similar role
  • Self-Insurance or Workcover QLD claims management experience.
  • Demonstrated claims management experience and knowledge of Workers Compensation  
  • Strong computer skills, particularly Microsoft Office
  • Strong attention to detail.
  • Confident communicator with the ability to engage with stakeholders to achieve positive outcomes.
  • Strong interpersonal, oral, and written communication.
  • Strong time management skills.
  • Must be motivated, a self-starter and able to work unsupervised.
This is a full time, permanent position working Monday to Friday in office. 
Salary: 95K - 98K plus super. 
Free onsite parking. 
Great team culture!