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AO4 Disaster Response Officer

Job description

Troocoo are partnering with a large State Government Department in the recruitment of MULTIPLE Disaster Response Officers – positions across data entry, claims/processing and call centre.
  
  • ASAP Start
  • Minimum $44.49 per hour + super
  • Woolloongabba and Brisbane CBD Location
  
Troocoo
Troocoo are an Australian privately-owned, national executive search, recruitment, and HR solutions business. Troocoo have a dedicated Government recruitment team who recruit contract roles across Local, State and Federal Government.
  
High volume calls | Woolloongabba & Brisbane CBD | Must be available immediately | Short-term contracts as required
  

About the role

  • Investigating claims and lodgements through online portal systems and processes
  • Processing applications in various stages to help natural disaster victims
  • Inbound and Outbound Call Centre work, assisting natural disaster victims and stakeholders with processes.
  • Amending and adjusting applications through various sources using procedure and protocol
  • Expediting applications whilst maintaining rules and regulations
  
Requirements:
  • MUST BE AVAILABLE AROUND THE CLOCK - must be available to work 24/7 if required
  • Must have own reliable mode of transport to Woolloongabba if required
  • ASAP start required (same day start)
  • Must be able to pass a criminal history check if required
  • Previous experience within a contact centre or data entry background is ideal but not necessary
  • Candidates from a retail background are highly encouraged to apply
  
These roles are shortlisting NOW!
  
We thank you for your interest, however, we will not be accepting calls in relation to these roles. Only shortlisted candidates will be contacted at this stage.