AO3/1 Business Support Officer
Job description
Troocoo
Troocoo Government are currently supporting a key State Government client in the recruitment of multiple AO3 Business Support Officers! These roles will join a busy team based full-time in Cairns, QLD.
Full-time temporary contracts | Initially to 03/07/2026 | $51.12 per hour + super
The Roles
As the AO3/1 Business Support Officers you will be required to assist with a range of administrative duties, including:
To be considered a competitive applicant for the AO3/1 Business Support Officer positions, you would demonstrate the following:
If these sound like the perfect roles for you, please apply now with an updated CV! Applications will be reviewed as they are received and may be utilised for future similar vacancies.
Troocoo Government are currently supporting a key State Government client in the recruitment of multiple AO3 Business Support Officers! These roles will join a busy team based full-time in Cairns, QLD.
Full-time temporary contracts | Initially to 03/07/2026 | $51.12 per hour + super
The Roles
As the AO3/1 Business Support Officers you will be required to assist with a range of administrative duties, including:
- Provide efficient and high standards of customer service to QBuild customers.
- Effectively monitor and manage internal and external correspondence, incoming and outgoing telephone calls and ensure responses are provided within required time frames.
- Willingness to work within a fast-paced environment with KPI's and mechanisms to measure and monitor performance.
- Ability to connect with industry, local suppliers and internal and external stakeholders to ensure the timely and effective delivery of services.
- Demonstrate professionalism and be a positive contributor to a great team and culture while being prepared to perform recurring work.
- Be dedicated to customer satisfaction, and within boundaries, develop an outcome which achieves both customer and business objectives.
- Ensure high standards and accuracy when compiling documents and reports or updating records and information systems (i.e. in Ellipse and Microsoft Office).
- Demonstrate initiative and be a team player by appropriately handling enquiries to senior staff in their absence within expected timeframes.
- Develop and maintain procedures, manuals and registers while being a contributor to improving existing procedures.
To be considered a competitive applicant for the AO3/1 Business Support Officer positions, you would demonstrate the following:
- A high level of attention to detail and accuracy.
- A proven ability to work autonomously.
- Intermediate to advanced MS Excel skills.
- Basic accounts knowledge would be advantageous.
- Previous experience within a similar blue collar or public sector environment would be highly desirable.
If these sound like the perfect roles for you, please apply now with an updated CV! Applications will be reviewed as they are received and may be utilised for future similar vacancies.