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AO3 Paralegal Support Officer

Job description

Troocoo
Troocoo Government are currently assisting a valued client find their next Paralegal Support Officer (AO3). This is an initial 6-month temporary contract starting ASAP with potential to extend. 


Role Duties:

The Paralegal Support Officer (AO3) will be responsible for:
  • Providing high‑quality paralegal support to ensure legal processes run smoothly in a fast-paced government context.
  • Managing document and case preparation including filing, service, briefs, and indexes.
  • Conducting searches and supporting discovery: inspections, document copies, correspondence, and list preparation under supervision.
  • Supporting trial and legal preparations: scheduling, research, correspondence, and court documentation.
  • Maintaining legal systems and administrative tools to ensure accurate time‑keeping, billing, and case tracking.
  • Liaising with stakeholders—including Counsel, experts, witnesses, clients—and working across teams as needed.
  • Consistently achieving billing targets (average of four billable hours per day) and adhering to the Department's client service standards and quality measures.

About You:
To be successful in this position, you will bring:
  • Demonstrated experience and knowledge providing support and advice on technology‑related subjects, such as legal‑tech tools, document systems, e‑discovery or case management software.
  • A strong process‑driven mindset, with a readiness to learn, adapt and thrive in a fast‑paced government‑legal environment.
  • Solid organisational skills, meticulous attention to detail, and ability to multitask across complex legal administration tasks.
  • Able to communicate effectively—both verbally and in writing—with internal and external contacts including Counsel, expert witnesses and legal staff.