Troocoo are partnering with this leading Government department to recruit MULTIPLE Call Centre Officers AO3 in response to Tropical Cyclone Alfred.

YOU MUST BE AVAILABLE IMMEDIATELY - notice periods cannot be accommodated. 

These contracts are dependent on the requirement and nature of the weather event and we expect contracts until 30/03/25, pending business requirements.

• Intake dates available: 11/03, 12/03, 13/03, 14/03 
• $49.40 p/hour + super

Requirements:

• Availability to commence IMMEDIATELY
• Must have availability 24/7 – this is a FULL-TIME role
• Zillmere location – parking on-site or travel via train (some staff will be trained at MT Gravatt)
• Empathy & previous call centre experience

The roles:

• Taking a large influx of inbound calls from the public in relation to the weather event
• Displaying empathy when dealing with distressed or upset callers from the public
• Providing information and advice via phone and emails
• Engaging with the public via call ensuring professionalism at all times
• Assisting with information on grants and disaster payment options

Benefits:

• $49.40 p/hour + super (agency contractor temp role)
• Short-term contract – help the community!
• Easy to get to Brisbane North location – with PARKING available.

We thank you for your interest and time, however, we will not be accepting calls in relation to these roles at this time. Applicants are requested to apply online.