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Administration Officer

Job description

Troocoo
Troocoo Government are currently partnering with a valued local government client to recruit an driven Administration Officer! This is a full-time temporary opportunity, initially through to 29 May 2026, based in Narangba, QLD, offering $38.76 per hour + super.

The Role
As the Administration Officer, you will provide high-quality administrative and business support to the Kerbside Collection operation. Working collaboratively with administration team members across the department, you will help deliver a seamless support service while responding to resident enquiries and operational requests.

Key Responsibilities
Your responsibilities will include, but are not limited to:
  • Providing administrative and business support to the Waste Services Department.
  • Managing and responding to resident enquiries, including incoming correspondence via the shared inbox and online resource pool.
  • Processing bin collection service requests and applications.
  • Preparing written correspondence for residents relating to kerbside collection service enquiries.
  • Undertaking investigations and reporting on operational and service delivery issues.
  • Working closely with internal stakeholders to support the day-to-day operation of the kerbside collection contract.
About You
To be successful in this role, you will ideally bring:
  • Previous experience in an administration or customer-facing support role (government or operational environment highly regarded).
  • Strong written and verbal communication skills, with the ability to engage professionally with residents and internal stakeholders
  • Highly developed interpersonal skills and a collaborative, team-focused approach.
  • Strong organisational skills and attention to detail
  • A positive attitude and a strong commitment to delivering quality internal and external customer service
How to Apply
If this sounds like an opportunity you’d be interested in, please apply now with your updated resume.

Please note: only shortlisted candidates will be contacted and this advertisement may be used to fill future positions.