Administration Officer
Job description
We’re currently seeking an Administration Officer to join one of Australia’s leading supplier of cementitious products and services located in Darra.
This role offers variety and challenge – from handling customer requests to managing data, processing claims, and supporting month-end reconciliations. You’ll also be joining at an exciting time, with new systems being introduced and end-of-year projects on the horizon. No two days will be the same, and you’ll have plenty of opportunities to learn and grow.
The Role
Reporting to the Commercial Manager and working closely with the wider commercial support team, you will:
To apply, please submit your CV in Word or PDF format. Should you have any questions, please contact Steff Wilson on steff.wilson@troocoo.com
This role offers variety and challenge – from handling customer requests to managing data, processing claims, and supporting month-end reconciliations. You’ll also be joining at an exciting time, with new systems being introduced and end-of-year projects on the horizon. No two days will be the same, and you’ll have plenty of opportunities to learn and grow.
The Role
Reporting to the Commercial Manager and working closely with the wider commercial support team, you will:
- Oversee the administration of pricing, rebates, and customer claims
- Review and process customer quotation requests in a timely manner
- Identify, investigate, and resolve issues relating to pricing, deliveries, and account queries
- Support accurate invoicing and reconciliation during end-of-month cycles
- Maintain, update, and manage customer master data records
- Actively participate in continuous improvement initiatives and business projects
- Provide team support and coverage when needed
- Experience in commercial administration, sales support, or general office administration
- Proficiency in Excel, SAP, Salesforce (or similar systems)
- Strong communication skills with the ability to build rapport quickly
- High attention to detail and strong organisational skills
- A proactive approach and the ability to learn on the go
- A team-focused attitude with a commitment to supporting others
- Availability to work Monday to Friday from the Darra office, with some flexibility available
- Inclusive Culture: A workplace that values authenticity and collaboration
- Parental Leave: Paid parental leave options to support your family life
- Staff Discounts: Savings on a range of building and home improvement products
To apply, please submit your CV in Word or PDF format. Should you have any questions, please contact Steff Wilson on steff.wilson@troocoo.com