Are you passionate about supporting older Australians to live with dignity and grace? Do you thrive in a role where your administrative skills directly contribute to high-quality care? We are seeking a dedicated and organised Administration Officer to join our team in residential aged care.

About the Role
As a key member of our Administration Team, you’ll play an essential role in supporting daily operations across reception, resident admissions, finance, human resources, rosters, and quality systems. You’ll be a welcoming point of contact for residents, families, visitors, and staff, helping to ensure the smooth and professional running of the community.

Key Responsibilities
Depending on your skills and the needs of the service, your responsibilities may include:

• General office and reception duties, including document preparation, records management, and visitor coordination
• Supporting the resident admissions process, including documentation and family liaison
• Handling finance tasks such as supplier onboarding, petty cash reconciliation, and invoice approvals
• Assisting with recruitment activities, pre-employment checks, and staff file maintenance
• Coordinating rosters and managing staff replacements in line with relevant agreements
• Participating in quality assurance activities including audits, checklists, and feedback management

What You’ll Bring

• A qualification in business, administration, finance, accounts, or HR (or currently studying), OR significant relevant experience in aged care administration
• Excellent organisational and communication skills
• Strong attention to detail and a high level of confidentiality
• Competence using administrative systems and Microsoft Office
• A proactive, team-oriented approach with a commitment to resident-focused care

Mandatory Requirements

• A current National Police Certificate in line with aged care legislation
• A signed Statutory Declaration regarding international residence history
• COVID-19 vaccination evidence (as required under government health directives)

What We Offer

• A meaningful role in a purpose-driven aged care environment
• Supportive team culture with ongoing learning and development opportunities
• The chance to make a real difference in the lives of older Australians

Please note, due to the quick turnaround, only shortlisted candidates will be contacted moving forward. We truly appreciate your time and application.
For more information, Email a copy of your resume to Stephanie.James@troocoo.com