Troocoo Government are partnering with a key Qld Government Statutory Authority to find multiple A04 Compliance and Regulatory Officers! These are a mixture of permanent and 12-month fixed-term contract opportunities, based in Brisbane's CBD. 

The Roles
The A04 Compliance & Regulatory Officer's will investigate alleged offences and undertake proactive compliance monitoring and audits in line with the organisations Compliance and Enforcement Action Plan and Policy. The positions will manage a high-volume caseload and will report into the Senior Compliance and Regulatory Officer. 
 
The Responsibilities
The Compliance & Regulatory Officer will be required (however not limited) to:

• Utilise a variety of investigative strategies to investigate alleged offences and resolve them in line with appropriate policies and procedures.
• Manage a high volume caseload, having regard to client service delivery principles.
• Assist with the development and implementation of the organisations policies, procedures, systems, work practices.
• Maintain and update various relevant databases and information storage systems.
• Prepare reports, submissions, briefs, memoranda and correspondence in relation to the investigation of complaints.
• Ensure all communication is accurate, professional and adapted to suit the relevant stakeholder audience.

What You Will Bring
A successful application would demonstrate the following:

• The ability to assess and analyse evidence and employ various investigative strategies to thoroughly examine alleged offences and enforce outcomes.
• Ability to manage and prioritise multiple tasks.
• Experience in compliance and enforcement or regulatory and legislative environments is mandatory.
• Excellent written and verbal communication and ability to communicate with a variety of internal and external customers and stakeholders.
• A positive attitude and passion for delivering quality customer service and outcomes to promote compliance.
• Strong attention to detail and accuracy.

If this sounds like the perfect role for you, please apply now with a current CV and covering letter. Applications will close COB Thursday the 28th November. 

harry.harper@troocoo.com