Note: This role includes weekly travel within South East Queensland - successful candidates MUST have their own driver’s License and vehicle. 

The Role
While working as a Tribunal Support Officer your duties will be:

• Managing daily administrative tasks, ensuring to prioritise tasks to maximise client service and meet specific timeframes. 
• Effectively and efficiently manage the recording and transcription services for QCAT proceedings
• Effectively and efficiently support the needs of clients and the general public attending proceedings.
• Provide accurate information to registry staff, and Tribunal members in a professional and friendly manner.
• Undertake accurate computer-based processing using QCAT's file management systems and recording programs, including drafting and issuing tribunal orders.
• Prepare and update documents using Microsoft Office programs such as Word, PowerPoint and Excel.
• Prioritise tasks in a fast paced and high-volume environment to enable the provision of effective hearing support services.
• Complete general administrative tasks as required by Team Leaders and/or Manager to support the delivery of services within QCAT.

  
Your Experience 
To be successful within this role you would have:

• Previous Customer Service and Administrative experience.
• Candidates with a background or qualifications in Criminal Justice studies are highly recommended to apply  
• Ability to work to strict timeframes and prioritise workloads.
• Ability to work full-time, five days per week.
• A current valid Driver's License and own means of transport.
• Suitable candidates with previous retail experience are encouraged to apply!

  
If this sounds like the role for you, please apply now!

We appreciate your interest in this position, however, only shortlisted applicants will be contacted at this stage.