Troocoo 
Troocoo Government are currently recruiting for a Client Liaison Officer (AO3) to join the team within a large Government Department. This is an initial contract until 30th of June 2024. The roles are based in Wacol, Brisbane.

The hourly rate for these positions are commencing at $44.49 p/hour + super.

The role - you will be providing a high level of face-to-face customer service on behalf of the Department.

• Providing a high level of administrative support including correspondence, inbox management and preparation of data
• Providing high level face-to-face customer service to all clients
• Dealing with complex queries and challenging stakeholders
• Collate, record, monitor and edit client data using departmental systems and applications
• Manage competing priorities and contribute to the wider team as required

Your experience:

• Previous face-to-face customer service experience is essential
• Previous experience within administration 
• Previous experience within the public sector or knowledge of the aviation industry will be highly regarded
• High attention to detail
• High level data entry skills
• Ability to work with and engage with complex or challenging stakeholders
• Ability to juggle competing priorities

Requirements: 

• A current ‘C’ Class drivers’ license

This is an exciting opportunity to work with a large Queensland State Government Department. We are shortlisting now for staff to commence ASAP.

For further details, please reach out to Harry Harper - harry.harper@troocoo.com