Calling all passionate customer service superstars!

Troocoo are proud to be assisting a valued Government client in the recruitment of multiple A02 Customer Experience Officers.

You must be available to interview on Monday 12th May if shortlisted.

Contracts are 2nd June - 25th July (extension potential) | South Bank location but may be required to travel to Brisbane and surrounds | $36.45 p/hour + super | must be available ASAP.

Full time contracts | Monday to Friday | 8.30am - 4.30pm

The Roles

These roles will be the first point of customer contact assisting with enquiries, requests and transactions!

• Managing a high volume of inbound calls within the contact centre.
• Attentively listening to customer enquiries and providing advice and resolutions.
• Processing a high volume of customer requests and applications.
• Engaging and educating customers on services and options available.
• Maintaining a positive, professional and caring attitude towards customer

Important Details

• You must be available ASAP - interviews will be held on Monday the 12th May if you are shortlisted.
• You must be available to commence on Monday the 02/06 if successful.
• You must be available for the contract duration - 02/06 too 25/07.
• You must be able to travel to other sites in the Brisbane region, if required.

About You

• Candidates on a Working Holiday Visa (Subclass 417) encouraged to apply!
• Exceptional communication skills and ability to build rapport.
• Punctuality, attendance and adherence to the contract is of utmost importance.
• Prior exposure to a call centre environment would be highly beneficial. 

Please apply now if this sounds like the perfect role for you! Applications will be reviewed as they are received.