A02 Customer Experience Officer

Location: Brisbane, CBD & Inner Suburbs
Job Type: Contract
Discipline: Business Services Government
Salary: Hourly Rate (AUD)
Reference: 1601133
Posted: 7 days ago
Calling all passionate customer service superstars!

Troocoo are proud to be assisting a valued Government client in the recruitment of multiple A02 Customer Experience Officers.

You must be available to interview on Monday 12th May if shortlisted.

Contracts are 2nd June - 25th July (extension potential) | South Bank location but may be required to travel to Brisbane and surrounds | $36.45 p/hour + super | must be available ASAP.

Full time contracts | Monday to Friday | 8.30am - 4.30pm

The Roles

These roles will be the first point of customer contact assisting with enquiries, requests and transactions!
  • Managing a high volume of inbound calls within the contact centre.
  • Attentively listening to customer enquiries and providing advice and resolutions.
  • Processing a high volume of customer requests and applications.
  • Engaging and educating customers on services and options available.
  • Maintaining a positive, professional and caring attitude towards customer
Important Details
  • You must be available ASAP - interviews will be held on Monday the 12th May if you are shortlisted.
  • You must be available to commence on Monday the 02/06 if successful.
  • You must be available for the contract duration - 02/06 too 25/07.
  • You must be able to travel to other sites in the Brisbane region, if required.
About You
  • Candidates on a Working Holiday Visa (Subclass 417) encouraged to apply!
  • Exceptional communication skills and ability to build rapport.
  • Punctuality, attendance and adherence to the contract is of utmost importance.
  • Prior exposure to a call centre environment would be highly beneficial. 
Please apply now if this sounds like the perfect role for you! Applications will be reviewed as they are received.