TROOCOO is partnered with a company in Brisbane in their search for a Site Reliability Engineer to be responsible for availability, performance, monitoring and incident response processes. You will be collaborating with the product teams that own the systems to deliver outcomes and filling gaps between the teams, while taking ownership of environment platforms.
  
Role Responsibilities:

• Own end-to-end availability and performance of mission critical services and build automation to prevent problem recurrence; automate response to all non-exceptional service conditions;
• Effectively support product teams in owning the availability and performance of their own services and systems;
• Manage the incident reporting process and provide first line triage of application incidents;
• Coordinate responses for complex issues and manage to completion;
• Own the tooling to support Site Reliability Engineering;
• Collaboratively define processes and practices to support software engineering implementation of Site Reliability Engineering, providing an ecosystems to take systems to the next level;
• Support the teams with critical incidents by providing incident co-ordination services and helping drive positive business outcomes as quickly as possible.

Essential Skillset:

• Honed Stakeholder management skills and the ability to adapt, manage and work effectively with people from diverse backgrounds;
• Demonstrated success driving process and technical improvements through collaboration with teams by wining hearts and minds as well as illustrating that the recommend approach provides the best outcome;
• Creative approach to problem-solving with the ability to focus on details while maintaining a strategic view
• Experience with, and detailed understanding of, major development platforms such as .NET or Java, modern application development frameworks, as well as C#;
• Understanding of CRM systems such as Microsoft Dynamics 365 or prior versions

If this sounds like something you would be interested in, we can't wait to hear from you! Please apply by submitting your application in word format and we'll come back to you shortly to discuss the role further.

For further information about this opportunity, please email Martin Castle at TROOCOO, ICT@troocoo.com or call on 07 3054 1129 for a confidential discussion.