Our client is undergoing a large digital transformation and they have an urgent requirement for a ServiceNow Data Specialist to develop and communicate ServiceNow data integration and system configuration requirements to support costing chargeback models. You will also need to possess a high amount of interpersonal skills in order to develop working relationships with our client's user community. 

Role Responsibilities:

• Development of a roadmap, schedule and procedures for the ongoing management, testing and continuous improvement of cost re-allocation using ServiceNow data
• Consult with Product and Standards manager to establishment ongoing policy and/ or standards requirements to support the ongoing management of cost reallocation.
• Establish regular reporting to support ongoing review of ServiceNow data quality
• Develop and consistently apply Quality and Continuous Improvement Plans and provide input to evolving the service delivery model.

Essential Skillset:

• Extensive experience developing, negotiating, controlling and improving Service Now implementations in large, complex, multi-sourced environments. Solid experience with ServiceNow data model, data administration and processes.
• Excellent data analysis and cleansing skills.
• Knowledge of ServiceNow standard industry approaches (particularly data capture) Very strong communication, negotiation and influencing skills: oral, written, presentation, facilitation.
• Strong technical skills relevant to the role and the ability to understand technical limitations and to translate technical concepts into business concepts
• Understanding of budget management, financial concepts, contractual knowledge and reporting skills.
• Experience using influence & negotiation skills.

If this sounds like something you would be interested in please apply today to be considered for this urgent contract opportunity. 

For a confidential discussion about this opportunity please email Frances Standen or Martin Castle at ICT@troocoo.com or apply by submitting your application (in word format only), outlining your relative experience to this role.