Our client offers a wide range of IT solutions such as ICT Product Procurement, business connectivity, disaster recovery, systems management and many more. They provide full IT management from the server to all workstations, printers and vendor management that provides process driven, reliable and effective support. 


Role Responsibilities:

• Providing 2nd Level Support via Remote & Onsite visits
• Take an active lead in delivering Projects
• Managing, monitoring and deploying a wide range of different technologies including Azure, Office365, all Windows Server variants, Windows and Mac Desktop variants, Virtualisation technologies, IP based Telephony and Networking.
• Monitoring and maintaining job queues and ensuring incidents are handled according to priority and escalations
• Implementing project plans for cloud migrations, infrastructure upgrades, hardware rollouts, etc.

Essential Skillset:

• MUST have experience in a managed services environment
• At minimum, 3-5 years demonstrable experience with Microsoft Windows Server in small-to-medium sized Active Directory environments
• Firm understanding of networking concepts (routing, subnetting, VLANs, etc)
• Excellent problem solving and troubleshooting skills
• Solid scripting ability, especially PowerShell and/or VBS
• Familiarity with VOIP PBXs an advantage
• ITIL Knowledge an advantage
• Sharepoint and/or PowerBI would be an advantage

If this sounds like something you would be interested in, we can't wait to hear from you! Please apply by submitting your application in word format and we'll come back to you shortly to discuss the role further.

For further information about this opportunity, please contact Martin Castle at Troocoo at martin@troocoo.com or call on 07 3054 1129 for a confidential discussion.