loginJob Description
Role Responsibilities:
- Leading a specialised team that provides team 2nd and 3rd level support, remediation, partnering with software service providers and implementation of small change
- Engage and collaborate with a diverse group of stakeholders comprising business operational teams, digital and technology teams and vendors
- Employ extensive professional experience and creativity to resolve complex functional and technical problems
- Manage efficient processes with Service Desk, vendors and other critical to service fulfillment
- 2+years in an equivalent Technical team leadership role
- Demonstrated success developing the capability and experience of an application management professionals
- Experience in managing end to end application management
- Experience in an organisation transitioning to an outsourcing model
For further information about this opportunity, please contact Frances Standen at TROOCOO on 07 3054 1124 for a confidential discussion.