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Claims Manager

Job description

Troocoo are proud to be partnering with a leading financial services organisation headquartered in Brisbane. This organisation genuinely cares for their staff and offer a wide range of professional development opportunities across business areas. You can expect to work on challenges that will help you grow your existing skillset and to collaborate with a diverse and inclusive team!
  
Responsibilities:

  • Manage your own portfolio of cases across life, disability insurance and income protection claims. 

  • Develop and maintain strong working relationships with a diverse range of stakeholders.

  • Create and implement claims management strategies that are outcomes focused. 

  • Conduct a range of ad-hoc administrative duties relating to your caseload.

About you:

To be successful in this position, you will have strong customer service experience within a call centre! You will pride yourself on your strong communication skills and thrive in fast-paced, customer centric environments. You will also show a high level of empathy and resilience whilst having exceptional listening and rapport-building skills.
  
Benefits:

  • Permanent position - Monday to Friday!

  • Flexible working arrangements

  • Extensive in-house training provided

  • Clear career progression opportunities

  • Employer of choice

For more information, please email Kristy Stackelroth at Troocoo, kristy.stackelroth@troocoo.com or call on 07 3054 1150.