Claims Manager

Location: CBD & Inner Suburbs
Job Type: Permanent
Discipline: Business Services
Reference: 1123740
Posted: 18 days ago
Troocoo are proud to be partnering with a leading financial services organisation headquartered in Brisbane. This organisation genuinely cares for their staff and offer a wide range of professional development opportunities across business areas. You can expect to work on challenges that will help you grow your existing skillset and to collaborate with a diverse and inclusive team!
  
Responsibilities:
  • Manage your own portfolio of cases across life, disability insurance and income protection claims. 
  • Develop and maintain strong working relationships with a diverse range of stakeholders.
  • Create and implement claims management strategies that are outcomes focused. 
  • Conduct a range of ad-hoc administrative duties relating to your caseload.
About you:

To be successful in this position, you will have strong customer service experience within a call centre! You will pride yourself on your strong communication skills and thrive in fast-paced, customer centric environments. You will also show a high level of empathy and resilience whilst having exceptional listening and rapport-building skills.
  
Benefits:
  • Permanent position - Monday to Friday!
  • Flexible working arrangements
  • Extensive in-house training provided
  • Clear career progression opportunities
  • Employer of choice
For more information, please email Kristy Stackelroth at Troocoo, kristy.stackelroth@troocoo.com or call on 07 3054 1150.