Troocoo are proud to be partnering with a leading financial services organisation headquartered in Brisbane. This organisation genuinely cares for their staff and offer a wide range of professional development opportunities across business areas. You can expect to work on challenges that will help you grow your existing skillset and to collaborate with a diverse and inclusive team!
  
Responsibilities:

• Manage your own portfolio of cases across life, disability insurance and income protection claims. 
• Develop and maintain strong working relationships with a diverse range of stakeholders.
• Create and implement claims management strategies that are outcomes focused. 
• Conduct a range of ad-hoc administrative duties relating to your caseload.

About you:

To be successful in this position, you will have strong customer service experience within a call centre! You will pride yourself on your strong communication skills and thrive in fast-paced, customer centric environments. You will also show a high level of empathy and resilience whilst having exceptional listening and rapport-building skills.
  
Benefits:

• Permanent position - Monday to Friday!
• Flexible working arrangements
• Extensive in-house training provided
• Clear career progression opportunities
• Employer of choice

For more information, please email Kristy Stackelroth at Troocoo, kristy.stackelroth@troocoo.com or call on 07 3054 1150.