Claims Consultant

Job Title: Claims Consultant
Contract Type: Permanent
Location: CBD & Inner Suburbs
Reference: 1120588.1
Job Published: June 15, 2021 10:16

Job Description

Troocoo are partnering with an innovative and dynamic organisation. My client has seen significant success due to their customer first approach and ability to deliver industry leading results.

About the Role:
As a Commercial Claims Consultant, you will be responsible for end-to-end claims management, liaising with a wide range of stakeholders, and interpreting insurance policies.
Additional responsibilities include:
  • Provide exceptional customer service including management of claims, communication and enquiries.
  • Ensuring all matters are handled within legislative requirements and in line with internal policies/procedures.
  • Build strong working relationships with internal and external stakeholders, ensuring the timely and quality management of claims.
  • Ensure all required documentation is obtained, verify quality of files and maintain data integrity.
About you:
To be successful in this position, you will ideally possess the following attributes:
  • Previous experience working within a similar position within case management or insurance.
  • Customer focused with proven success providing a seamless customer experience.
  • Strong stakeholder management experience.
  • Attention to detail and accuracy.
  • Strong resilience and the ability to manage high workloads.
  • You will enjoy contributing to a team environment and be active in sharing information and working collaboratively with the wider organisation.
For more information, please email Kristy Stackelroth at Troocoo, or call on 07 3054 1121.

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