Our client, based in the Brisbane CBD is undergoing a large digital transformation and have a requirement for a Business Relationship Manager. The successful candidate will play a key role in the transformation of business-IT partnering with our client to become fit for the digital age, new business models and customer focused services.

Role Responsibilities:

• Deliver our client's strategic direction through management of relationship and demand function
• Provide effective performance management and compliance with relevant legislation, standards and Board Policies
• Contribute to the maximisation of synergies across our client as a single integrated organisation to improve service delivery and business performance
• Develop prioritised demand management plans within an allocated business portfolio, and advise Digital and Technology leadership on business factors influencing demand
• Identify, analyse, manage and monitor relationships with stakeholders within an allocated portfolio.
• Identify the communication needs of each stakeholder group with business owners and SME’s

Essential Skillset:

• 3-10 years experience in senior IT management roles with a strong business engagement, business planning or relationship management component, or relevant equivalent experience in roles such as senior client account management and business change integration
• Demonstrated experience implementing mature demand management processes for IT services.
• Demonstrated experience in both strategic and operational delivery roles
• Knowledge of IT-business partnering models and best practices, and an understanding of the processes required to operationalise these.
• Knowledge of frameworks and processes used for stakeholder management, organisational change management and relationship management
• Knowledge of demand management frameworks and processes, and the roles and responsibilities of IT services and business stakeholders in a successful demand management process.

For a confidential discussion about this opportunity please contact Frances Standen or Martin Castle at TROOCOO by emailing ICT@troocoo.com or call 07 3054 1124

Alternatively you can apply by submitting your application (in word format only), outlining your relative experience to this role.