Business Relationship Manager

Job Title: Business Relationship Manager
Contract Type: Permanent
Location: CBD & Inner Suburbs
Reference: 829087
Job Published: February 26, 2019 15:30

Job Description

Our client, based in the Brisbane CBD is undergoing a large digital transformation and have a requirement for a Business Relationship Manager. The successful candidate will play a key role in the transformation of business-IT partnering with our client to become fit for the digital age, new business models and customer focused services.

Role Responsibilities:
  • Deliver our client's strategic direction through management of relationship and demand function
  • Provide effective performance management and compliance with relevant legislation, standards and Board Policies
  • Contribute to the maximisation of synergies across our client as a single integrated organisation to improve service delivery and business performance
  • Develop prioritised demand management plans within an allocated business portfolio, and advise Digital and Technology leadership on business factors influencing demand
  • Identify, analyse, manage and monitor relationships with stakeholders within an allocated portfolio.
  • Identify the communication needs of each stakeholder group with business owners and SME’s
Essential Skillset:
  • 3-10 years experience in senior IT management roles with a strong business engagement, business planning or relationship management component, or relevant equivalent experience in roles such as senior client account management and business change integration
  • Demonstrated experience implementing mature demand management processes for IT services.
  • Demonstrated experience in both strategic and operational delivery roles
  • Knowledge of IT-business partnering models and best practices, and an understanding of the processes required to operationalise these.
  • Knowledge of frameworks and processes used for stakeholder management, organisational change management and relationship management
  • Knowledge of demand management frameworks and processes, and the roles and responsibilities of IT services and business stakeholders in a successful demand management process.
For a confidential discussion about this opportunity please contact Frances Standen or Martin Castle at TROOCOO by emailing or call 07 3054 1124

Alternatively you can apply by submitting your application (in word format only), outlining your relative experience to this role.

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